Privacy Policy

1. Introduction and Scope

Cortexa BioSyn ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Data

We collect information you voluntarily provide, including:

• Name, email address, phone number
• Company name and business information
• Contact preferences and communication history
• Information submitted through contact forms and inquiries

Usage Data

When you visit our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent on each page
• Referral source and exit pages
• Device information and operating system
• Cookies and similar tracking technologies

Cookies

We use cookies to enhance your experience. See our Cookie Policy for detailed information about cookie usage.

3. How We Use Your Information

We use collected information for:

• Providing and improving our services
• Responding to inquiries and support requests
• Sending marketing communications (with your consent)
• Analyzing website usage and performance
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

• Service providers who assist in operations (hosting, analytics, support)
• Legal authorities when required by law
• Business partners with your explicit consent
• Successors in case of business acquisition

5. Data Retention Policies

We retain personal data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time, subject to legal requirements.

6. Your Rights Under Data Protection Laws

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion (right to be forgotten)
• Restrict processing
• Data portability
• Withdraw consent at any time

7. International Data Transfers

Your data may be transferred to and stored in countries other than your country of residence. We ensure adequate protections through standard contractual clauses and other lawful mechanisms.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information promptly.

9. Security Measures

We implement technical and organizational security measures including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Multi-factor authentication
• Regular security audits and assessments
• Access controls and monitoring

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on our website and updating the "Last updated" date. Continued use of our services constitutes acceptance of changes.

11. Contact Us for Privacy Concerns

For questions about this Privacy Policy or to exercise your data rights:

• Email: privacy@cortexa-biosyn.com
• Phone: +84 (905) 123-456
• Address: Hanoi, Vietnam 100000
• Data Protection Officer: dpo@cortexa-biosyn.com

12. Additional Information for Specific Jurisdictions

Vietnam: This policy complies with Vietnamese data protection laws and local regulations.

EU/GDPR: If you are in the EU, you have additional rights under GDPR. Our legal basis for processing includes contract performance, legitimate interests, and consent.